Thank you for shopping with Atlantic Dream Ventures LLC. We hope you are satisfied with your purchase. However, if you are not completely satisfied, we are here to help.
1. Return Period
You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Return Process
To initiate a return, please contact our customer service team at support@atlanticdream.us. We will provide you with instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
4. Non-Returnable Items
Some items are non-returnable, including opened supplements and health products for hygiene reasons. Please check the product description for specific return information.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part. In such cases, we will cover the return shipping costs.
6. Exchanges
If you need to exchange an item for the same item or a different one, please contact us for assistance.
